Standard bank respond but still no phone call from the CEO MR. KRUGER..AND THEY HAVE ASKED ME TO SUBMIT MY PAPER WORK AGAIN FOR THE 3RD TIME

Good luck to those who switch banks to Standard bank.. The lack compassion towards their clients..heaven knows why i still banked with them for so many years.. After months of hell with them trying to get a loan application on my existing bond ,,,,I called them and asked them what have they done with all my private paperwork which was submitted to them ??????? THEIR RESPONSE PLEASE SUBMIT IT AGAIN ...WHY SHOULD I WHEN YOU HAVE TURNED DOWN MY LOAN APPLICATION.!!!!!!!!!!!!! THE DISGUSTING SERVICE YOU RECEIVE FROM THEM ..THE LACK OF TRAINING. AND OF COURSE THEY JUST DONT CARE....YOU ARE A NUMBER IN THEIR SYSTEM.. DURING THE MONTHS OF ENDLESS PHONE CALLS TO THEM AND EMAILS AND STRESS WHICH AFFECTED MY HEALTH.... I HAVE TO ADD NOT ONCE WAS ANY EMAIL REP**** TO FROM THE COMPLAINTS DEPARTMENT.. OR FROM THE CEO WHO I ADDRESSED THE EMAILS TO..!!!!!!!!!!!!!!!!!!!!!!THE ONLY WORD THEY KNOW IS !!!!!!!!! SO SORRY YOU HAD A BAD EXPERIENCE..!!!!!! THEY ARE A ROBOTS WITH NO COMMUNICATION S****S AND ALL STANDARD BANK THINK ABOUT IS HOW MUCH MONEY THEY CAN MAKE OUT OF YOU WITH ENDLESS BANK CHARGES AND IF YOU DEFAULT THEY ARE NOT INTERESTED ..SO PLEASE CLIENTS DO YOURSELF A FAVOUR DONT WASTE YOUR TIME WITH THEM STANDARD BANK... I AM STILL WAITING FOR A RETURN PHONE CALL AND I WOULD LIKE ALL MY DOCUMENTATION BACK WHICH THEY CANNOT FIND..