1 reviews | Active since Aug 2015
Standard Bank Reps have refused to Reduce Installments on my Personal Loan
<p>I have been in contact with Standard Bank Reps to help me decrease the monthly installment on my personal loan. I have been going around in circles with Standard Bank reps, without a solution to my problem. I have a personal loan and I recently paid a huge sum into the account. I want them to help me adjust my monthly installment. The reason is because I am currently in Canada for a program and will be due in South Africa next year. I dont have a source of income in South Africa at the moment and it is only logical that i reduce my monthly instalment to the amount i can afford to pay untill i get back to South Africa.</p> <p> </p> <p>I am a Prestige Banker and I pay R179 monthly, but Standard Bank reps have not treated me with the courtesy that is deserving of a Prestige Banker. Please ***ist.</p> <p> </p> <p>Kennedy Ifeh</p>
Dear Kennedy
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Dear Kennedy
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
