VS
Vanessa S

1 reviews | Active since Aug 2018

29 Aug 2018, 15:55

Standard bank repossession mess

My sister skipped out on her car payments for 2 months. Apparently according to Standard bank they have been trying to get hold of her when she was ready to make her payment this month(August) she had been told her account had been handed over to the lawyers. Her car got repossessed on the 27th of August and when she got hold of the lawyers they told her she owes R165 000. How possible is this?

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Replies (2)
Standard Bank
Standard Bank's reply29 Aug 2018, 16:18
Official

Dear Vanessa Sekati

Thank you for posting your comments.

We apologize for the inconvenience and frustration in your experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you to help resolve your complaint.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply04 Sept 2018, 11:43
Official

Thank you for allowing us the opportunity to look into your matter.

An email has been sent to you today.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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