RP
Rod P
1 reviews | Active since Nov 2010
02 Jul 2024, 20:26
Standard Bank ***** reporting
I was notified by SMS that two transactions on my credit card have taken place at 18;46 and 18:47 from the same vendor which are definitely *****lent as I have not left my home today at all today. I spent an hour and half waiting on the line to the ***** division and received no answer. What kind of service is this ? How has the Security of Standard bank been compromised as is being reported on many news media sources including News 24 .
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Standard Bank's replyOfficial
03 Jul 2024, 07:00Dear Rod
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply03 Jul 2024, 07:00
Official
Dear Rod
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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