SH
Sandra H
1 reviews | Active since Jan 2022
16 Jul 2022, 09:10
Standard Bank Reply to Client Correspondence = zero
Standard Bank provided my new card details to a previous client, whose subscription I cancelled. This resulting into them making an unauthorized deduction. I contacted SB on 30 April. Abongile Ntabeni rep**** on 16 May, without addressing the problem. Contacted them again on 17 June with the same problem. Today is 16 July. No response yet. Does Standard Bank still exist? Or is it just the Client Service Department that's non-existent?
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
16 Jul 2022, 09:12Hi Sandra
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply16 Jul 2022, 09:12
Official
Hi Sandra
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***