mP
miss P
1 reviews | Active since Sept 2010
09 Sept 2020, 14:40
Standard bank relief plan is nonsense!
They send you a message that you are on the relief programme but u still get emails saying you have overdue payments and to make payment asap. Happed 3 months in a row. What kind of stupid relief plan are u guys running? And to top it all, they look at your savings account and have the audacity to say we noticed you have sufficient funds there to make payment!!! How rude! Personal privacy invasion!
Get your act in order! Standard bank has no customer empathy at all. At standard bank u are even told you need to apply month by month for relief. In fact, Absa is ahead of the game than u with their easy customer assistance programs.
Helpful (0)
Replies (3)0
Replies (3)Standard Bank's replyOfficial
09 Sept 2020, 15:36Hello Miss P
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply09 Sept 2020, 15:36
Official
Hello Miss P
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
mP
miss P's updateReviewer Update
21 Sept 2020, 14:59Useless team! Never was contacted...still waiting!
mP
miss P's update21 Sept 2020, 14:59
Reviewer Update
Useless team! Never was contacted...still waiting!
Standard Bank's replyOfficial
07 Oct 2020, 12:42Hello Miss P
Thank you for bringing your concerns to our attention.
An email has been sent to you further details.
Awaiting your response.
Complaint Resolution Centre
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***
Thank you for bringing your concerns to our attention.
An email has been sent to you further details.
Awaiting your response.
Complaint Resolution Centre
***
***
Standard Bank's reply07 Oct 2020, 12:42
Official
Hello Miss P
Thank you for bringing your concerns to our attention.
An email has been sent to you further details.
Awaiting your response.
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
An email has been sent to you further details.
Awaiting your response.
Complaint Resolution Centre
***
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