1 reviews | Active since Jun 2016
Standard bank refusing to provide me with settlement letter
<p>I called your call center twice requesting my credit card settlement letter and the consultant told me that I have to wait for 24-48 hrs to get the letter...I then waited for more than 96 hours nothing happened...I followed up again last week Friday and was told the same....How difficult can it really be for a letter to be sent to me???I desperately need this later so I can cut ties with you!!</p>
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
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Complaint Resolution Centre
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Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Keitumetse Tumie Mfolo
Thank you once again for your posting.
I refer to our telephonic conversation and my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Keitumetse Tumie Mfolo
Thank you once again for your posting.
I refer to our telephonic conversation and my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Keitumetse Tumie Mfolo
Thank you once again for your posting.
I refer to our telephonic conversation and my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Keitumetse Tumie Mfolo
Thank you once again for your posting.
I refer to our telephonic conversation and my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***