MJ
Mthizi J

1 reviews | Active since Jun 2022

05 Apr 2024, 06:51

Standard bank refusing to provide me with my paid up letter

Standard bank refusing to provide me with my paid up letter. This is on a vehicle finance loan. It's been 3 weeks I am chasing them

0
Replies (4)
Standard Bank
Standard Bank's reply05 Apr 2024, 07:02
Official
Hi Mthizi

Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team
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MJ
Mthizi J's update05 Apr 2024, 10:49
Reviewer Update
Please simply email me the letter urgentlynyou have my email address.

Standard Bank
Standard Bank's reply05 Apr 2024, 11:17
Official
Dear Mthizi 

Thank you for alerting us to this. We will follow up with our team.

We will be in touch with further feedback.

Kindest regards, 
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply08 Apr 2024, 11:10
Official
Hi Mthizi

Thank you for taking our call. Our team would like to thank you for your patience while we resolved your matter. We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help. 

Please don’t hesitate to reach out to us should you need any further assistance. 

Kindest regards, 
Standard Bank Social Media Team
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