TM
Teboga M

1 reviews | Active since May 2021

17 Jun 2021, 09:19

STANDARD BANK REFUSING TO HONOUR THE SUBPOENA

I previous made a review in regard to the bank. The review was bad and it still is. The bank is still refusing to honour the subpoena. I even took the liberty to engage Banking Ombudsman. In their response to me and the ombudsman - the subpoena can only be honoured if I open a civil claim and I should seek legal advise in that regard. The Bank Ombudsman had made a formal case against Standard Bank. It looks like according to Standard Bank the court and the Police did not know what they were doing as far a the law is concern. I wonder what Code of Bank Practice does the bank use. Perhaps they have a code that prevent culprit from their ******** activities. In actual fact it's vividly clear that they defend the perpetrator but refusing to realese their information to the Police and the court.

I am still waiting to hear from the Ombudsman probably on the 21 June 2021

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Replies (1)
Standard Bank
Standard Bank's reply18 Jun 2021, 01:23
Official
 
Hello Teboga
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support.  
 
Kind regards

Complaint Resolution Centre
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