TM
Teboga M

1 reviews | Active since May 2021

20 May 2021, 11:53

STANDARD BANK REFUSING TO HONOUR THE SUBPOENA

Busie Moilwe from Customer Resolution Centre want me to provide them with the information they already have. I am really confused! The urgency of what standard bank mentioned was actually to start from scratch. I have provided Transactional ***** Unit with the information on the 20/09/2019, 26/01/2021 and also Complained Resolution Centre on the 28/04/2021. Standard Bank request me to provide them with the information that they have. In other words according to my observation it is going to take almost another two years for my matter to be resolved. The police cannot effectively and efficiently do their job due to Standard Bank. The bank has been subpoenaed, all that they must do is to provide the required information. What is difficult with that. I am really angry and frustrated! I was given this numbers by Lt Colonel from Standard Bank Protea to call. All those numbers are not working cause I called them several times. So, I am not sure if this is a parallel investigation or what. The numbers are 011 527 ***. I even send the Lt Colonel an sms telling him that all this numbers are disfunctiinal.

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Replies (1)
Standard Bank
Standard Bank's reply21 May 2021, 01:24
Official
 Hello Teboga
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support.   Kind regards
 Complaint Resolution Centre
*** *** (fax)
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