standard bank refusing to help me

Item: Standard Bank
Rating: 1
Author: Marietjie B

I reported standard bank who promised to sort out my issue of my bank card that was blocked with no explanation they promised to resolve my issue no one has contacted me yet its more than 9 days

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

11 Aug 2020, 11:22

Hello Marietjie

Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply11 Aug 2020, 11:22

Official

Hello Marietjie

Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial

18 Aug 2020, 18:19

Dear Marietjie Bothma

Thank you once again for posting your comments.

We refer to your previous review your posted and can confirm that the matter has been resolved.

Kind regards

Complaint Resolution Centre
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Standard Bank's reply18 Aug 2020, 18:19

Official