TC
Thembela C

1 reviews | Active since Jun 2017

10 Jan 2018, 19:52

Standard Bank refuses to update credit bearux

I was unfairly dismissed at work so I fell behind on my Standard Bank Credit Card payments, When I was reinstated I could pay what I could afford. In June 2017 I paid off all my debts including Standard Bank. All the other credit providers have updated the credit bureau except Standard Bank. I have been calling for months and sending countless emails, to get it sorted till today it has not been sorted. I would like to understand as to WHY the credit bureau has not been updated for months Standard Bank??

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Replies (1)
Standard Bank
Standard Bank's reply11 Jan 2018, 04:45
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
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*** (fax)
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