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Lulama Y

1 reviews | Active since Apr 2010

12 Dec 2017, 06:37

Standard Bank refuses to release my matured fixed deposit

I have a fixed deposit that has matured and standard bank does not want to pay it. Nkululeko from complaints department promised to help but to this day I haven't heard from him.

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Replies (1)
Standard Bank
Standard Bank's reply12 Dec 2017, 07:08
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Regards