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Johannes S

1 reviews | Active since Nov 2014

06 Apr 2017, 10:06

Standard Bank Refuses to help clients.

<p>I am beyond shocked with the manner Standard bank treats potential clients, I app**** for a credit card with them and it was approved and all, they have done all credit checks which obviously reduces the score and all relevant processes but because I changed jobs they need to do confirmation of that and it was been done for I guess 3 weeks now. The gentle man who assisted me ( William Matsime) initially has vanished into thin air. The lady who assisted me at the branch when I went to go ask for help sent an email to the gentle man and cc'd his supervisor because they have no access to online applications, but none of them bothered to respond. I have called complaints department and they also don’t seen interested in assisting so I turned to hello peter on the 31st of March 2017 they said it will be resolved within 3- 4 working days and still nothing. I called complaints yesterday and was assisted by a gentleman by the name of Kabelo he advised that this would be resolved by the end of the day and guess what he has vanished too. The only ethical thing these people can just do is inform me to take a hike. I wonder if moving my accounts to them is even still wise........</p> <p> </p> <p> </p> <p> </p> <p> </p>

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