1 reviews | Active since Jul 2011
Standard Bank refuses to close an account
<p>Standard Bank's services is poor, bad and unacceptable!!!!</p> <p>I went into the Centurion Branch on 22/1/2017 to close my cheque account. To my surprise yesterday as was informed that the account is not closed and I will have to pay the banking fees that was added to the account.</p> <p>Why should I pay banking fees that was added on 30/01/2017 as I requested on 22/01/2017 for the account to be closed.</p> <p>Standard bank clients be carefull when trying to close an account. Is there another way for me to get my accont closed ??????</p>
Good day Bernice
Thank you for your posting.
Please note that further details have been requested from you via the email address you provided on this site in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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Good day Bernice
Thank you for your posting.
Please note that further details have been requested from you via the email address you provided on this site in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Bernice
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
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Good day Bernice
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
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Why is this taking so long to resolve. No one from Standard Bank has contacted me.
Why is this taking so long to resolve. No one from Standard Bank has contacted me.
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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My account with Standard Bank is still not sorted out. They are really essing up now. My new savings account card does not work and I cna no longer do Internet Banking. My personal loan has dissapeared from Internet my profile.
I can not use my otm card at a OTM maschine - Technical error.
My account with Standard Bank is still not sorted out. They are really essing up now. My new savings account card does not work and I cna no longer do Internet Banking. My personal loan has dissapeared from Internet my profile.
I can not use my otm card at a OTM maschine - Technical error.