1 reviews | Active since Oct 2011
Standard bank refuse to close accounts after multiple attempts! still getting billed!!
<p>I moved away from Standard Bank in May 2016 due to poor service.</p> <p>having closed the account for the first time a few weeks later a debt came off the account in error - thus the account was not closed.</p> <p>i then went back in paid up the account and reclosed my CC and Debit Card.</p> <p>low and behold 2017 i am still getting spam calls from Standard Bank.</p> <p>so i take one of them and am informed i Owe R700 odd for purely banking fees because the accounts were not closed!!</p> <p>*** Standard Bank. how useless are you?</p> <p>and no, i am cetainly not paying you for a service i have tried multiple times to cancel.</p>
Good day Keith
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
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Complaint Resolution Centre
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Good day Keith
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
lovely. no email recieved to date.
just tons of *********** phone calls requesting me to come to you to cancel my account for a 3rd time.
let me make this plain. i'm not coming into a branch. i've done it twice and both times you *****ed up the process.
i'd rather get a police afidavit than go through your **** customer care.
as i have stated, if you need something you can send a banker to me.
you have my address. i have PM'd it along with my email address.
lovely. no email recieved to date.
just tons of *********** phone calls requesting me to come to you to cancel my account for a 3rd time.
let me make this plain. i'm not coming into a branch. i've done it twice and both times you *****ed up the process.
i'd rather get a police afidavit than go through your **** customer care.
as i have stated, if you need something you can send a banker to me.
you have my address. i have PM'd it along with my email address.
https://mybroadband.co.za/news/banking/201068-standard-bank-has-the-least-satisfied-customers-in-south-africa.html
https://mybroadband.co.za/news/banking/201068-standard-bank-has-the-least-satisfied-customers-in-south-africa.html
