Standard Bank Refuse to close Account with Zero Balance

Item: Standard Bank
Rating: 1
Author: george G

Poor banking service. Pathetic customer service. I just cannot get my business account closed as nobody is responding to my email requests and both Standard Bank Call Centres also cannot assist - I need to get hold of my business banker to assist me. And who is that person nobody can tell me. So I placing this review of Standard Bank for all to see and should Standard Bank not close my account today I will not be held accountable for ANT fees incurred.

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Replies (1)

Standard Bank's replyOfficial

10 Sept 2021, 05:26

Hello

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply10 Sept 2021, 05:26

Official