Standard Bank Refusal to Re-emburse client

<p>I In extremely dissapointed and disgusted in the treatment I've received from Standard Bank. I've had two ********** withdrawals from my cheque account within a year. The first one happened last year in March(R1200) and the last one happened in Feb(R1400) this year. After reporting the situation to the ***** department and even the Ombudsman...they've come to the conclusion that I was being negligent with my card and pin number. This after I repeatedly told them that I was in possession of my card at the time of the ******ies. The one thing I don't understand is do we not leave our money in the bank for safe-keeping and as such is the bank not responsible for it at that time...is our money not gaurenteed whilst in the account...but as the bank I trust my life's savings and earnings with has no trust in my word and basically sees me as a dishonest person and ultimately as a **** they clearly don't trust me and questions my integrity...I will be moving my account and all potential investments to another bank...Standard Bank you've lost one of your loyal customers...</p>