IM
Ian M
1 reviews | Active since Jan 2023
28 Jun 2023, 20:35
Standard Bank refusal of legitimate online transactions
Standard Bank Card has declined two legitimate attempts by me to purchase items online. It seems from talking around that they now have a blanket refusal in place. This is despite my verifying the one transaction on my phone.
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Replies (1)
Standard Bank's replyOfficial
28 Jun 2023, 22:07Dear Ian
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Jun 2023, 22:07
Official
Dear Ian
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***