1 reviews | Active since Jul 2015
Standard Bank redesign leads to more paper usage
I like the new design of your website but there are two aspects that undo all you have done. <br> <br> I print my own statements every month as i'm sure a lot of people do, and where in the past it printed on 1 page only, now it sometimes print up to 3 pages. I don't have a lot of transactions per month, sometimes only 2 - 4 lines. <br> But even when only 2 lines are used I is using up 2 pages. on the first page two thirds is taken up by empty lines. <br> <br> Secondly, on my more active account i often use over 40 lines, but some idiot thought that only 10 lines should be shown BY DEFAULT. <br> The end result being that I often don't remember to set it to100 before I print, which results in even more paper being wasted. <br> <br> I implore you, please use the old layout for your statements or even redesign them again. <br> Think of all the billions of pages that are being wasted. <br> IS THAT REALLY THE MESSAGE YOU ARE TRYING TO SEND???
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Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
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