Standard bank reason I lost permanent employment

Standard bank home bond pre cancelation department. Was the reason I lost the opportunity for permanent employment. I emailed them on 8/6/2020 requesting settlement amount for my bond. Last statement received was just over R108k. They gave me an amount of over R154k. I requested immediate cancelation of all service and bond. I expected the huge difference was for the attorneys and all the hidden cost to settle and cancel all services. After numerous attempts via emails to receive letter of deed and letter of settlement. I got no response. On 18/1/2021 I lodge a formal complaint via email at the complaint resolution dep. The information me on 19/1/2021 that my bond was only canceled on 28/9/2020.and by end of business I will receive a letter of paid up in full. STILL NO LETTER. And that Tim DU Toit attorney should contact me about letter of deed. Reason I did not get employment after 2 years of unemployment is that standard bank did not cancel my bond immediately. And did not cancel all services. And did not do there calculation correctly if the new it takes more than 3 months to cancel everything.

So instead of no more fees for insurance ect. Standard bank let the fees accumulate without informing me and even listed me on ITC with out informing me. After I found out about ITC listing by company I app**** for. The company requested a letter from the bank that account was paid up and what they are going to do about the R2287 they listed me for. I emailed again the request and today 23/1/2021 I still have not received the letter they commented to in writing that I would have received at end of business. Did not happen. Nor any other feedbank has been send to me regarding this matter. Standard bank employ people who are unable to even do a simple task as giving feedback nor sending a letter via email. And now I pay the price for there incompatance.

I will never ever do business with standard bank again and I will spread the word of my misfortune because of standard banks incompatance Reson