CD
Cedrick D
1 reviews | Active since Dec 2023
12 Jul 2024, 14:58
Standard bank reaped me off on instant withdrawal!!!!
Standard bank sent me instant voucher details and upon withdrawal I found out it was used,went to the branch and was told it was redeemed in Limpopo,im in Gauteng.i did not share my voucher details to anyone fortunately I was alone until the next day when I decided to withdraw using my number ***.
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Replies (8)0
Replies (8)CD
Cedrick D's updateReviewer Update
12 Jul 2024, 15:11STD bank claim my number was hacked, I contact my cellphone network provider I was told there was no such.
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Cedrick D's update12 Jul 2024, 15:11
Reviewer Update
STD bank claim my number was hacked, I contact my cellphone network provider I was told there was no such.
Standard Bank's replyOfficial
12 Jul 2024, 15:25Dear Cedrick
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Jul 2024, 15:25
Official
Dear Cedrick
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
CD
Cedrick D's updateReviewer Update
14 Jul 2024, 11:10Clearly it shows std bank made errors on this,I was contacted by std bank agent for investigation, firstly they needed to confirm my details with info from home affairs and the credit bureau. I was shocked when they told me I have property in Polokwane,I have never been to Polokwane and it Clearly proves they are on the wrong.Dont know why they are taking forever.
CD
Cedrick D's update14 Jul 2024, 11:10
Reviewer Update
Clearly it shows std bank made errors on this,I was contacted by std bank agent for investigation, firstly they needed to confirm my details with info from home affairs and the credit bureau. I was shocked when they told me I have property in Polokwane,I have never been to Polokwane and it Clearly proves they are on the wrong.Dont know why they are taking forever.
Standard Bank's replyOfficial
14 Jul 2024, 11:14Hi Cedrick
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Jul 2024, 11:14
Official
Hi Cedrick
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
CD
Cedrick D's updateReviewer Update
17 Jul 2024, 05:09Why are you taking too long with your investigation ,you just need to find out who shared my voucher number to the other person and why....and I believe that this is not the first time it happened,many might have had this issue and let go when told it was redeemed,im not prepared to that. You should take full responsibility for your employees illicit activities,I will not go with your lame excuses.
CD
Cedrick D's update17 Jul 2024, 05:09
Reviewer Update
Why are you taking too long with your investigation ,you just need to find out who shared my voucher number to the other person and why....and I believe that this is not the first time it happened,many might have had this issue and let go when told it was redeemed,im not prepared to that. You should take full responsibility for your employees illicit activities,I will not go with your lame excuses.
Standard Bank's replyOfficial
17 Jul 2024, 07:07Hi Cedrick
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Jul 2024, 07:07
Official
Hi Cedrick
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
CD
Cedrick D's updateReviewer Update
19 Jul 2024, 05:56You can not turn a blind eye on this matter,I need answers and my money back!!!!!!!
CD
Cedrick D's update19 Jul 2024, 05:56
Reviewer Update
You can not turn a blind eye on this matter,I need answers and my money back!!!!!!!
Standard Bank's replyOfficial
19 Jul 2024, 07:07Dear Cedrick
Our team will contact you today with an outcome.
Please confirm a convenient time we can contact you.
Looking forward to your feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Our team will contact you today with an outcome.
Please confirm a convenient time we can contact you.
Looking forward to your feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Jul 2024, 07:07
Official
Dear Cedrick
Our team will contact you today with an outcome.
Please confirm a convenient time we can contact you.
Looking forward to your feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Our team will contact you today with an outcome.
Please confirm a convenient time we can contact you.
Looking forward to your feedback.
Kindest regards,
Standard Bank Hello Peter Team
***