mM
marshallblacks M

1 reviews | Active since Mar 2017

16 Mar 2017, 00:22

Standard Bank RCP Facility for Professional Account Holder

<p>I app**** for a Revolving Credit Plan account with Standard Bank under the impression I would be charged a 10.5% interest since I qualify for the professional's account for select graduates. I signed the papers presented to me by my private banker and the agreement was for me to pay 10.5% for the facility. Last night as I was reviewing my bank statements, I realised that I was being charged a staggering 21% interest! I don't know what's going with my accounts and I am not sure whether these people pay attention to the details on their client's application forms. This is a very disappointing experience and I hope that Standard Bank will do something to resolve this problem. </p>

0
Replies (1)
Standard Bank
Standard Bank's reply16 Mar 2017, 12:35
Official

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards


Complaint Resolution Centre
***
*** (fax)
***