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nqobile M
1 reviews | Active since Apr 2019
26 Nov 2019, 12:59
Standard bank RCP complaint
I was on debt counseling and NCR decide I am not supposed to be , they took me out , was a client for standard bank and have a revolving credit loan with them , they handed me to lawyers while they have a debit order in place , the same ARA did not send statements and my credit report not being updated while paying when I complain about that my account is being sold to another collection agent , they keep transferring .
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Standard Bank's replyOfficial
27 Nov 2019, 08:12Dear nqobile Mkhize
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre******
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre******
Standard Bank's reply27 Nov 2019, 08:12
Official
Dear nqobile Mkhize
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre******
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre******
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nqobile M's updateReviewer Update
27 Mar 2020, 11:19No resolution of this was given till now .
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nqobile M's update27 Mar 2020, 11:19
Reviewer Update
No resolution of this was given till now .