Standard Bank quick resolution of a potential financial disaster

I just wanted to review Standard Bank’s handling of an incident that occurred with my account. Once on the phone with a human (navigating that automated voice in the beginning is a nightmare), my issue was swiftly dealt with right there and then, up to the day of resolution which was in the time frame given at the beginning by the Standard Bank representative. I feel it is important to give credit where credit is due, so thank you to Standard Bank for their efficiency and staying true to the time frame promised.