TG
Tebogo G

1 reviews | Active since Oct 2019

26 Oct 2019, 10:50

Standard Bank ****py Recons

Made a cash payment of 2k on my RCP and balance was R400 on arrears, called to confirm receipt so that I know that 400 will only be taken from me, the consultant tells me its now 900 cool I question how we got there and get no response. Here am I today looking at R1480 that came out from my account and SBSA can't answer how we got there.

You guys are dodge, how do you explain all of this? We work for this money can we get answers

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Replies (1)
Standard Bank
Standard Bank's reply27 Oct 2019, 04:50
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support 
Kind regards 
Complaint Resolution Centre
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