XK
Xolile K

1 reviews | Active since Feb 2021

26 Feb 2021, 19:54

Standard Bank putting on the streets.

Standard/Stanbic Bank is repossessing my house. I made payment arrangements and I haven’t skipped a month ever since making the arrangements. But they’re sending lawyers to repossess my house.

Why did Standard/Stanbic Bank agree to the payment arrangements if they knew they’ll repossess my house. I got retrenched but I’m still doing my best to pay my home loan. I’ve a 9 month baby, single father who got retrenched. But Standard Bank is not living up to their word.

0
Replies (1)
Standard Bank
Standard Bank's reply26 Feb 2021, 22:57
Official
Dear Xolile ,

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support 

Kind regards, 
Complaint Resolution Centre 
********** 
********** (fax) 
***********