LM
Lala M
1 reviews | Active since Jul 2015
24 Apr 2023, 08:40
Standard bank proves to be the worst bank, all the time
I have been waiting since the 3rd of April for standard bank to allocate my payment to the correct account number. Every week i caal the call center and im told the same thing. I'm so tired of this bank, i cant wait to fully move my accounts to another bank.
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
24 Apr 2023, 08:49Dear Lala
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Apr 2023, 08:49
Official
Dear Lala
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
LM
Lala M's updateReviewer Update
24 Apr 2023, 12:10I hust got an SMS that i did not honour my payment arrangement when i made payment on the 3rd.
number 2: i dont know who made an arrangement with me.
Can someone call me urgently because im trying to call and all your numbers say the network is congested
number 2: i dont know who made an arrangement with me.
Can someone call me urgently because im trying to call and all your numbers say the network is congested
LM
Lala M's update24 Apr 2023, 12:10
Reviewer Update
I hust got an SMS that i did not honour my payment arrangement when i made payment on the 3rd.
number 2: i dont know who made an arrangement with me.
Can someone call me urgently because im trying to call and all your numbers say the network is congested
number 2: i dont know who made an arrangement with me.
Can someone call me urgently because im trying to call and all your numbers say the network is congested
Standard Bank's replyOfficial
24 Apr 2023, 12:18Good day Lala
Thank you for writing back to us.
We will request our team to urgently look into this matter.
Please be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
We will request our team to urgently look into this matter.
Please be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Apr 2023, 12:18
Official
Good day Lala
Thank you for writing back to us.
We will request our team to urgently look into this matter.
Please be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
We will request our team to urgently look into this matter.
Please be on the look out for further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
24 Apr 2023, 12:57Good day Lala
We sincerely apologize for the inconvenience caused.
This matter has been flagged with our team and we will be in touch.
Please be on the look out for our call.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
This matter has been flagged with our team and we will be in touch.
Please be on the look out for our call.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Apr 2023, 12:57
Official
Good day Lala
We sincerely apologize for the inconvenience caused.
This matter has been flagged with our team and we will be in touch.
Please be on the look out for our call.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
This matter has been flagged with our team and we will be in touch.
Please be on the look out for our call.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
25 Apr 2023, 14:58Dear Lala
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Apr 2023, 14:58
Official
Dear Lala
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
LM
Lala M's updateReviewer Update
25 Apr 2023, 15:03Thanks so much for the great experience Gordon Bila provided and the speedy response to my long-standing Standard Bank issue. He kept his promises by keeping me updated and resolved my issue.
Thanks so much, Gordon.
Thanks so much, Gordon.
LM
Lala M's update25 Apr 2023, 15:03
Reviewer Update
Thanks so much for the great experience Gordon Bila provided and the speedy response to my long-standing Standard Bank issue. He kept his promises by keeping me updated and resolved my issue.
Thanks so much, Gordon.
Thanks so much, Gordon.
Standard Bank's replyOfficial
25 Apr 2023, 15:04Hi Lala
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply25 Apr 2023, 15:04
Official
Hi Lala
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.
Kindest regards,
Standard Bank Hello Peter Team