Standard Bank protecting a ********...

Item: Standard Bank
Rating: 1
Author: kmmashego K

For a company that advocates for their ability to service customers, their service is nonsense. I opened a case of theft and the detective dropped of a document at the alberton branch to get information on the 8th Nov 2021. To this day there is no feedback. Is standard bank hindering justice?

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

26 Apr 2022, 11:22

Good day Karabo

This is not the level of service we strive for. We understand your frustration and would like to help. We can assure you that your matter is now in the right hands. We would like to get you sorted as soon as possible. Our team will be in touch.

Kind regards

Standard Bank Help Centre

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Standard Bank's reply26 Apr 2022, 11:22

Official

Good day Karabo

Kind regards

Standard Bank Help Centre

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kmmashego K's updateReviewer Update

26 Apr 2022, 11:57

Thabang has connected me and requested he cut the call as I am giving him rules on how to do his job and he is done with the call.

kmmashego K's update26 Apr 2022, 11:57

Reviewer Update

Thabang has connected me and requested he cut the call as I am giving him rules on how to do his job and he is done with the call.

Standard Bank's replyOfficial

26 Apr 2022, 13:53

Good day karabo

We understand your frustration.

We have spoken to Thabang and he confirmed he will investigate the matter and come back to you.

Kind regards

Standard Bank Help Centre

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Standard Bank's reply26 Apr 2022, 13:53

Official

Good day karabo

We understand your frustration.

We have spoken to Thabang and he confirmed he will investigate the matter and come back to you.

Kind regards

Standard Bank Help Centre

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