Standard Bank protea Glen mall ****mers.

Hi I went on the second of November to deposit funds. The atm jammed with all the notes of ZAR 13,000.00.I then went inside the branch at standard Bank protea Glen. The ticket was opened and I was told it will only be processed on Monday as it was a weekend. Little did I know standard Bank protea Glen team leader and staff where ******. I have been going to the bank every day since then to be told the money they only found was 7400.where is the rest of the 5600 which went inside your machine. Why are you not escalating my ticket number and inform the head office that you found what amount. Today is the 6th of November and the ticket will be closed and still the person hasn't received even a dime. I wish the head office can dig dipper in to that *****ulent branch and deal with them. I want my money and it must be paid. I called the head office today and they said the request was opened on Saturday and there is no escalation on the system. This proves that all they are saying to me is only lies. They keep promising to call me before the end of the day but they don't. I show up everyday at that branch and they keep telling me we said we where gonna call you. I am willing to even get legal advice worth over that money to stop these bankers from ****ming innocent civilians. I will get to the bottom of this matter no matter what.