MM
Mohammed M

1 reviews | Active since Aug 2019

20 Sept 2023, 17:43

Standard bank prospecton!!!! DURBAN Bunch of absolute USELESS PATHETIC staff and manager's working there

Standard bank prospecton!!!! DURBAN Bunch of absolute USELESS PATHETIC staff and manager's working there. NOKUTHULA NDLELA,, NOMFUNDO, GIFT MABASO, MELUSI BIYELA!!!! TOTALLY INEFFICIENT and USELESS!!! Got my ACCOUNT at std BANK and CAPITEC bank blocked by a USELESS PATHETIC staff BRIDGET FROM *****!!!! AT STD BANK!!! NOBODY Wants to TAKE accountability and responsibility!!!!! Up to NOW my CAPITEC ACCOUNT remains blocked cos of the ACTIONS of standard bank. DISGUSTING SERVICE from standard bank PROSPECTON!!!!@

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Replies (12)
Standard Bank
Standard Bank's reply21 Sept 2023, 05:39
Official
Dear Mohammed

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply21 Sept 2023, 07:12
Official
Dear Mohammed

Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.

Kindest regards
Standard Bank Hello Peter Team 
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Mohammed M's update21 Sept 2023, 13:53
Reviewer Update
Still to this moment 13.40pm 21st September. My issue has NOT been sorted. My family and I have been embarrassed, humiliated suffered huge grief & distress and three USELESS PATHETIC Staff at std BANK prospecton MELUSI, NOKUTHULA & GIFT ARE UNABLE TO RESOLVE THIS. YOUR COMPLIANCE IS UTTERLY USELESS, BRIDGET SHOULD BE FIRED!!!!!!
Standard Bank
Standard Bank's reply21 Sept 2023, 13:56
Official
Good Day Mohammed

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience. 

Thank you.

Kindest regards 
Standard Bank Hello Peter Team 
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Mohammed M's update21 Sept 2023, 14:16
Reviewer Update
I want your hello peter team MANAGER to call me back now as she promised to do so!!!!! I'm sick n tired of hearing EXCUSES!!!!
Standard Bank
Standard Bank's reply21 Sept 2023, 14:26
Official
Good Day Mohammed

We do apologise for the delay in contacting you.

Our consultants are working around the clock to resolved your concerns.

We will reach out to you as soon as possible.

Kind Regards

Standard Bank Hello Peter Team
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Mohammed M's update21 Sept 2023, 14:29
Reviewer Update
Get a complaints MANAGER to call me back now!!!!!!
Standard Bank
Standard Bank's reply21 Sept 2023, 14:39
Official
Good Day Mohammed

Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.

Warm Regards
Standard Bank Hello Peter Team
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Mohammed M's update22 Sept 2023, 10:36
Reviewer Update
Hi Thabisile From hello peter standard bank. As per our telcon yesterday. I want full answers and accountability iro of my COMPLAINT from std BANK. I want Bridget from compliance to be accountable & to phone me as well as those so called manager's Melusi, Gift and Nokuthula. I want you to follow up immediately with Melusi or Gift iro my reimbur*****ts REQUEST now. Im expecting a REPLY from them by 12pm TODAY.
Standard Bank
Standard Bank's reply22 Sept 2023, 10:40
Official
Dear Mohammed

Thank you for getting back to us, we have shared your request with our investigators. 
 
Please be on the look out for further feedback from our team. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Mohammed M's update22 Sept 2023, 12:00
Reviewer Update
Im giving standard bank until Tuesday 26th 12pm to address fully whatever I've emailed to Melusi Biyela and his colleagues. Thabisile plse Make sure you are going to follow up with them on this
Standard Bank
Standard Bank's reply22 Sept 2023, 12:06
Official
Hello Mohammed

We have noted your request, thank you for getting back to us. 

Our team will contact you with further feedback. 

Kind Regards
Standard Bank Hello Peter Team 
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