1 reviews | Active since Jul 2016

27 Oct 2020, 10:02

Standard Bank prompt response

I was ****med on my credit card, and when the money was debited, there was a tel number to phone which appeared on my cell. I had never heard of the people. St. Bank ***** took up the case and stopped the card. THREE working days later I had a new card, and the money debited, was put back into my account! I thought that was pretty good and painless,

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Replies (1)
Standard Bank
Standard Bank's reply27 Oct 2020, 17:00
Official
Dear Benni Hotz,

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support  
Kind regards 
Complaint Resolution Centre
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