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Lucan L

1 reviews | Active since Apr 2018

15 Apr 2018, 13:06

STANDARD BANK PROMENADE POOR SERVICE

Been standing in. A line since 9 this morning and it's one o'clock and I'm still in.the bank waiting for help so uncool standard bank the way I feel now is to end things with you and get a other bank I've been.with you guys all my life but now this is making me think.to change banks. How can.You have one consultant for the hole day of Sunday. ONE VERY UNHAPPY CLIENT.

STANDARD BANK PROMENADE

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Replies (2)
Standard Bank
Standard Bank's reply16 Apr 2018, 14:28
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply23 Apr 2018, 15:09
Official

Dear Lucan Lawrence

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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