1 reviews | Active since Mar 2016
Standard Bank Processing an incorrect cash deposit
<br> <br> <br> A company in Brits named Coastal Structures owed me money and asked for to email my banking details to them , so I emailed my bank details as the attached details at 10:04am . A email was sent sent at 10:24am with a similar email address ( the n was left out) which was not me. The company thought this was an email from me saying to deposit the money into a Standard Bank account , the company then went to go deposit R20 000 cash into the Standard Bank account. The deposit slip was made out to my name Deon Botes with the Standard Bank details ( which are not mine ACCOUNT NUMBER *** ) and deposited yesterday. I then called just after lunch time today to find out if they had deposited my money and was told that it was , after some time it was worked out that this was not my account or my email address. What I cant understand is why the account name was ignored and can only but think that the teller was working hand in hand with the ***** and was any identification requested for the withdrawal of R20 000 as the bank has told us that the money is already withdrawn.<br> <br> This happened at Brits Mall Standard Bank Branch and no one is willing to take responsibility or assist <br> <br>
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
