Standard Bank Problem

I have been trying to open a Fixed Deposit for over a month. But up pops ….. Unfortunately, this account cannot be opened right now The first time, I thought Standard Bank was doing an IT update. I waited a few days and tried again. Same message!!! I tried a few times. Which just led to frustration. I tied on my app. That was worse! It just logged me out. Again and again. No warning, no message as to why it was logging me out. Eventually I decided to phone customer care on 10th April. I stayed on line while they reluctantly put me through to their tech department. They could not help me. A 40 min wasted call. Being a positive person, I thought my problem would be brainstormed and sorted out over the next few days by their IT department. No! I went on line again, a day or two later, on my computer and also used the app on my phone with the same results. A few days before the end of April, I went into the bank and asked them to open the Fixed Deposit for me. About twenty minutes later the consultant told me their computer said …. System Error. She said she would refer the matter to the IT department. I gave it a few days, thinking Standard Bank would sort out the glitch. No such luck, for me. When I went online again the same two scenarios were the result. I think the worst one is the ‘Wonderful Standard Bank’ which just logged me out with no warning or message.