CK
Carl K
1 reviews | Active since Oct 2018
14 Nov 2023, 16:22
Standard bank Private Clients and Study loans
Pay every month for Private client services. When app**** for futher student loan I was on my own no private banker to assist. was decilned by their online person but their online system approve it. Trying now for 2 months to apply a lot of phone calls mails and WhatsApps. And all of a sudden today they catch a wake up to tell me declined. Luckily their is other banks who wants to help me. Bye Bye Standard Bank pathetic man.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
14 Nov 2023, 16:38Hi Carl
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Nov 2023, 16:38
Official
Hi Carl
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
16 Nov 2023, 16:26Hi Carl
Please take note that the banker has informed us that as soon as she gets in touch with you, she will get in touch with you and give us her feedback.
In the meantime, we will be closing the matter on our side, but it's not yet resolved, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
Please take note that the banker has informed us that as soon as she gets in touch with you, she will get in touch with you and give us her feedback.
In the meantime, we will be closing the matter on our side, but it's not yet resolved, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
Standard Bank's reply16 Nov 2023, 16:26
Official
Hi Carl
Please take note that the banker has informed us that as soon as she gets in touch with you, she will get in touch with you and give us her feedback.
In the meantime, we will be closing the matter on our side, but it's not yet resolved, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
Please take note that the banker has informed us that as soon as she gets in touch with you, she will get in touch with you and give us her feedback.
In the meantime, we will be closing the matter on our side, but it's not yet resolved, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
Standard Bank's replyOfficial
21 Nov 2023, 14:20Hi Carl
Thank you for taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply21 Nov 2023, 14:20
Official
Hi Carl
Thank you for taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***