Standard Bank Private Banking Poor Service

I requested my cards to be activated for international travel with my private bankers, 20 hours later and I'm yet to receive an email acknowledgement, I call their personal landlines and it rings out. Unfortunately not the first bad experience with Standard Bank Private Banking. <br> <br> FNB Private Wealth are a far superior service in every sense of the word, Slow go lounges at airports and not terrible wooden booth. <br> <br> If this is Standard Bank's client services toward their preferred clients then, I highly recommend not using them.