RM
Rudzani M
1 reviews | Active since May 2023
30 May 2023, 13:41
Standard Bank private banking not taking accountability but keep charging me for services.
The private banking service is below par. Turn around time is 2-3 days. I took a loan with them and three months down the line, they send me an email stating that they are taking me to collections because I haven't been paying my loan off. Meanwhile, they have been debiting the money on a monthly basis as per agreement. My credit score is suffering as a result of this as they have made an enquiry and I am not getting the assistance I need.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
30 May 2023, 13:54Good Day Rudzani
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in the private box in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in the private box in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply30 May 2023, 13:54
Official
Good Day Rudzani
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in the private box in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in the private box in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
30 May 2023, 15:47Hi Rudzani
Thank you for the deatils. We will get back to you.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for the deatils. We will get back to you.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply30 May 2023, 15:47
Official
Hi Rudzani
Thank you for the deatils. We will get back to you.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for the deatils. We will get back to you.
Kind Regards
Standard Bank Hello Peter Team
***