rD
roland D

1 reviews | Active since Jan 2017

13 Jan 2017, 08:43

Standard Bank "Private Banking" Moving Backwards

<p>I have tried to phone you this morning as clearly, you contacting me is not going to happen in any hurry. Outstanding return call for over a month</p> <p> </p> <p>The deterioration of Private Banking service to clients, over the last 2 years, has resulting in Standard Bank NOT “MOVING FORWARD” but actually “MOVING BACKWARDS”.</p> <p>For a Private Banking client there is no difference to an entry level client. Perhaps frustration being the only real difference as ones expectations always end in disappointment.</p> <p>Perhaps you need to ask yourself. "Is our service retardation one of the reasons why we are losing clients to FNB?"</p> <p> </p> <p> </p>

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Replies (1)
Standard Bank
Standard Bank's reply13 Jan 2017, 15:41
Official

Good day Roland Diem

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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