Standard Bank private banking means nothing

<p>I am a private banking customer and have received no response from Standard Bank in response to changing my private banker, who has been ineffective.</p> <p> </p> <p>Despite giving the bank the opportunity to assist, I have been ignored.</p> <p> </p> <p>It appears that I need to consider another financial institution to handle my personal and business accounts.</p> <p> </p> <p>This is where the bank responds...hopefully</p>