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Ntombifuthi R
1 reviews | Active since Dec 2018
06 Aug 2025, 15:58
Standard bank private banking is a ****
Standard bank private banking is a ****, the banking app changes everyday without explanation the dont even answer calls. My private banker its the worst she never helps with anything yet we are paying. This is ******* i cant even login to my app for 3 days
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
06 Aug 2025, 16:06Dear Ntombifuthi,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Aug 2025, 16:06
Official
Dear Ntombifuthi,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
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Ntombifuthi R's updateReviewer Update
07 Aug 2025, 12:12I was assured by my banker that this issue would be resolved first thing this morning. Unfortunately, I haven’t received any feedback today, which is disappointing but sadly not unexpected. If you're looking for a banking experience that truly reflects the 'private banking' promise, Standard Bank continues to fall short. I’m still waiting for a resolution, VANESSA MOIMA AND MAHLANGU TEBOGO THIS IS FOR YOU I AM PAYING FOR THIS SERVICE DONT FOOL ME BY SENDING STUPID EMAILS IM NOT STUPID
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Ntombifuthi R's update07 Aug 2025, 12:12
Reviewer Update
I was assured by my banker that this issue would be resolved first thing this morning. Unfortunately, I haven’t received any feedback today, which is disappointing but sadly not unexpected. If you're looking for a banking experience that truly reflects the 'private banking' promise, Standard Bank continues to fall short. I’m still waiting for a resolution, VANESSA MOIMA AND MAHLANGU TEBOGO THIS IS FOR YOU I AM PAYING FOR THIS SERVICE DONT FOOL ME BY SENDING STUPID EMAILS IM NOT STUPID
NR
Ntombifuthi R's updateReviewer Update
07 Aug 2025, 12:36Lee Mawela the HOD is also not helpful very rude on the phone from the lasttime i spoke to her this is ******* standard bank
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Ntombifuthi R's update07 Aug 2025, 12:36
Reviewer Update
Lee Mawela the HOD is also not helpful very rude on the phone from the lasttime i spoke to her this is ******* standard bank