TJ
Tantaswa J

1 reviews | Active since Oct 2013

02 Nov 2023, 08:58

Standard bank private banking and fees ****

What a ****, the service from this bank is not only poor, but they also **** you with multiple inflated service fees and when you request explanation you are always told that they will come back to you, but they never do so. The so-called private bankers are not only unprofessional but also ***********, it's just another **** they sell you that you have a "private banker" I don't have enough words to describe how disgusted I am with this bank.

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Replies (2)
Standard Bank
Standard Bank's reply02 Nov 2023, 09:15
Official
 Dear Tantaswa

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply03 Nov 2023, 15:17
Official
Good Day Tantaswa

Thank you for allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
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