Standard Bank Private Banking

Standardbank private banking is anything but. You will be charged private banking fees and receive none of the perks, the direct line with the “private” banker is on voicemail, the “escalation contact” rings once and goes straight to voicemail, the private banker customer care line is like any other call center making you hold endlessly without ever speaking to someone, and the actual bank is the worst, you will wait in line with every other individual. So you’re paying hundreds extra for a black card and Momo account service. Don’t waste your money here, I’ve received way better service from Capitec, there’s nothing premium here. If you’re going for premium go to Investec. A simple card collection has turned into a nightmare waiting endlessly in lines winding outside.