MC
Malcolm C
1 reviews | Active since Aug 2017
16 Jan 2021, 20:39
Standard bank priority banking
Like all banks, they have priority banking for what they term HNW individuals and you are supposed to get priority service. Don’t be fooled, it seems to be a way to justify bank charges. I cancelled a bank card due to a ********** transaction and requested a new card. That was almost a year ago and I still do not have the replacement card. The email chain is very long already and no resolution
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Standard Bank's replyOfficial
17 Jan 2021, 02:50Hello Malcolm
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regardsComplaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regardsComplaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply17 Jan 2021, 02:50
Official
Hello Malcolm
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regardsComplaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regardsComplaint Resolution Centre
*** *** (fax)
***