STANDARD BANK PRIMARY SMS - EXTRA CHARGE
I just came to check my standard bank monthly statement and to my horror I see that they, of their own accord (without notifying me) bill be for Primary SMS fees as a subscription?! Since when was this not inclusive and a part of your monthly package?
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
26 Feb 2024, 11:41Dear Joan
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Feb 2024, 11:41
Official
Dear Joan
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
27 Feb 2024, 12:12Dear Joan
Our team has sent you an email.
Please review and respond accordingly.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Our team has sent you an email.
Please review and respond accordingly.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Feb 2024, 12:12
Official
Dear Joan
Our team has sent you an email.
Please review and respond accordingly.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Our team has sent you an email.
Please review and respond accordingly.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***