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Dorothy B
1 reviews | Active since Dec 2010
09 Dec 2015, 14:24
Standard Bank pretends to give good service
Standard Bank, I have been a customer of yours for the past 20 years and have a cheque and credit card. I have just received an SMS giving me a \friendly reminder"that payment is due on my credit card - this reminder TWO days after the due date. Standard Bank - if you have the facility to remind me by SMS that my payment was due TWO days ago"
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Standard Bank's replyOfficial
10 Dec 2015, 09:24Hello dotb,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply10 Dec 2015, 09:24
Official
Hello dotb,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***