NS
Nontobeko S
1 reviews | Active since Oct 2021
22 Nov 2021, 15:52
Standard bank prestige team has become useless!
I contacted standard prestige team by email on the 17th of November. They responded with an email asking for security questions. I responded back after that I never received any response.
This is happening for the second time. Last time I only got helped after I called them. They must let us know if they only respond to phone calls than ignoring our emails.
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Standard Bank's replyOfficial
23 Nov 2021, 08:36Dear Nontobeko S
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply23 Nov 2021, 08:36
Official
Dear Nontobeko S
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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