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chanel A
1 reviews | Active since Oct 2018
29 Sept 2021, 09:33
Standard bank prestige *******
I have a standard bank prestige account which I pay an arm and a leg for. I have been emailing them for over a week trying to get a statement. I have had no reply and my supposed private banker is never available as she's always on leave. This is pathetic service
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chanel A's updateReviewer Update
29 Sept 2021, 21:29So I still have not received assistance from standard bank. I have since sent off another email today again with no response
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chanel A's update29 Sept 2021, 21:29
Reviewer Update
So I still have not received assistance from standard bank. I have since sent off another email today again with no response
Standard Bank's replyOfficial
30 Sept 2021, 01:53 Hello Chanel, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply30 Sept 2021, 01:53
Official
Hello Chanel, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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