DK
Desivan K

1 reviews | Active since Aug 2014

09 Jul 2021, 09:40

Standard Bank Prestige debits but no help

Good day I write this message very upset, i am a customer of standard bank prestige banking, i have asked to speak to my prestige banker regarding an EFT that was incorrectly placed, only to find out i don't have one so for the last 6 months i have been debited for FREE, can i have my installments back for the last 6 months, since no one can help me,

0
Replies (1)
Standard Bank
Standard Bank's reply09 Jul 2021, 23:35
Official
 
Hello
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
*** 
*** (fax)
***