PP
Panayiotis P

1 reviews | Active since Apr 2022

01 Apr 2022, 16:16

Standard Bank Prestige Banking call centre

Not one of three 'Prestage bankers' on the Call Center could help me with my problem. Each of them tried transferring me to someone that could help and when the 3rd transfer did go through, that person needed to transfer me yet again. Needless to say the call dropped. The irony is that I was still asked to rate the experience!

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Replies (1)
Standard Bank
Standard Bank's reply13 Apr 2022, 13:12
Official
Good day Panayiotis

Thank you for posting you comment.

We assure you that as an organization we are committed to providing the best possible.

We apologize for the inconvenience and undue frustration, this has caused.  

kind regards 
 
Standard Bank Help Centre
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